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FREE SHIPPING ON UK MAINLAND ORDERS
50.00 UK POUNDS AND OVER |
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SHIPPING INFO AND TERMS |
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Payment on site is automated for Paypal and Google checkout through a
secure server through Roman Cart, however if you do not have either or
prefer another method, we can accept - Cheques, Postal orders and cash
sent registered or recorded and international money orders in pounds
sterling |
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In the rare case that an item should go
missing in the post, we will file a claim with the postal service, who
will in turn try to trace the package and / or offer a refund if the
package cannot be found. The customer will then be given a refund or
replacement. We cannot accept returns on any items that have any
manufacturer defects (bad paint jobs, drips etc) however if this should
occur we will send you all the relevant info on who to contact. This does
not apply to items right out of the box that are broken. If an item is
broken please contact us within 10 days of the item purchase, if possible
please include an image of the damaged area. |
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Any order of high value, shipping to France or
Italy as of 27/06/08 will required an extra £3.50 to send the packet
international signed for. This will only mainly apply to mini figure
orders comprising of chase / secret figures |
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Pre-order full payment and pre order items
that require a deposit are non refundable, this particular term is only
used to avoid wasted time and effort which in turn leaves desirable items
open to collectors who really need the piece. A refund will be given if
the item is not available or short stocked. Refunds will also apply for
pre order items production delayed up to 2 months from initial advert
date, but once the item is in stock refunds will not be available. All
sales are final, we cannot accept returns on non defective items, nor
issue refunds or exchanges for different items.
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On the odd occasion, as with any live shopping
cart, an item may sell out or the number you require may not be in stock.
If this situation should arise we will notify you straight away with
either a refund or the next available replacement. |
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We aim to send most orders out the next
working day or indeed the same day dependant on the time the order is
placed. |
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FREE SHIPPING ON UK ORDERS
£50.00 AND OVER
All orders totalling £50.00 or above, excluding postage and except
on specified items, will include free shipping. Free shipping only
applies to mainland UK addresses and will be sent 2nd class recorded
postage |
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If you have any questions, concerns or would
like to request any product / next item when its restocked please feel
free to drop us an email or contact us through the live chat link above |
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